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  • Account Manager (Illinois)


    About us

    Compliance & Risks is the leading provider of market access and product compliance SaaS solutions and is recognized as the leading end-to-end global product compliance solution provider across the technology, consumer goods and retail, industrial goods and life sciences sectors. The company’s market leading SaaS platform, C2P, enables uninterrupted market access for enterprises selling products globally by monitoring and managing key product requirements, regulations and standards in their chosen markets. The C2P platform provides the world’s most comprehensive database of legislative information, insights and actions, linked to product workflows, to help clients bring products to markets faster with lower risk and ensure ongoing compliance.

    The company serves over 220+ global enterprise customers including: GE, Google, Nike, Amazon, Ikea, Bose, Tesla, Vaillant, Unisys, Samsung and Fujitsu.

    Purpose:

    To build and maintain long term relationships with our clients by ensuring Compliance & Risks provides compelling solutions and services that meet our clients needs and objectives. The successful candidate will develop an understanding of our clients’ business objectives to ensure we deliver our client retention and revenue growth targets.

    Key Responsibilities

    • Become the client’s trusted advisor and champion within Compliance and Risks providing client feedback to the Product Development and Global Regulatory Compliance Teams
    • Build up the widest possible view of client business, key decision makers and opportunities for revenue growth
    • Conduct client business reviews to ensure client satisfaction, C2P adoption and develop a clear understanding of our clients business, key challenges and opportunities for growth
    • Conduct Account Planning with Client Success and Sales team to develop and execute an account plan that delivers increased C2P adoption and revenue growth
    • Ensure a systematic and timely process for renewals to facilitate revenue growth and deliver client retention targets
    • Work closely with the aligned Business Development Manager/ Director to maximize client growth opportunity
    • Conduct Account Planning with Client Success and Sales team to develop and execute an account plan that delivers increased C2P adoption and revenue growth
    • Present the Compliance & Risks value proposition and key product features to key stakeholders
    • Monitor our client usage of C2P and be proactive in developing initiatives to maximize adoption
    • Engage with Client Support to provide user training for C2P including the presentation of new features and product modules

    Prior Experience and Qualifications

    • 2-4 years in B2B client account management/ renewals/ sales
    • Educated to degree level, in technical, business or legal fields
    • Software / technical skills/ or some aptitude for technology is an advantage
    • Experience in sales or account management in an enterprise environment, preferably SaaS
    • Experience or knowledge of the compliance and regulatory field is highly desirable.

    The Perks

    • A competitive salary, sales incentive plan, health insurance, 401k and more
    • An exciting and versatile job with career development opportunities and progression
    • The opportunity to work with talented and diverse team in an inclusive work environment
    • A learning culture where continued learning & development is supported and encouraged
    • Remote working options and a flexible environment that promotes wellness and work life balance

    Our Values

    Our values foster connection and trust between employees as we strive to exceed client expectations. Our values are: 1. Trust, 2. Respect, 3. Winning Together and 4. Innovation

    Diversity

    Compliance & Risks are proud to be an Equal Opportunities Employer. We strongly believe that equality of opportunity is the right of everyone. We know that our diverse workforce creates a positive impact on our business. Our commitment to equality, diversity and inclusion means that we capitalise on the strengths of our employees by leveraging our differences and unique talents.

    We do not discriminate on the basis of gender, marital status, family status, age, disability, race, religious belief, sexual orientation or membership of the traveller community.

    Salary
    DOE (Depends on Experience)

    All applicants must apply using this link.