Product Delivery & Operations Lead

Jun 08, 2026

About Us:

Compliance & Risks is the leading provider of market access and product compliance SaaS solutions and is recognized as the leading end-to-end global product compliance solution provider across the technology, consumer goods and retail, industrial goods and life sciences sectors. The company’s market leading SaaS platform, C2P, enables uninterrupted market access for enterprises selling products globally by monitoring and managing key product requirements, regulations and standards in their chosen markets. The C2P platform provides the world’s most comprehensive database of legislative information, insights and actions, linked to product workflows, to help clients bring products to markets faster with lower risk and ensure ongoing compliance.

The company serves over 220+ global enterprise customers including: GE, Google, Nike, Amazon, Ikea, Bose, Tesla, Vaillant, Unisys, Samsung and Fujitsu.

Our Values:

All employees should continually promote legacy of Company Culture through demonstrating its values – 1. Trust 2. Respect 3. Winning Together 4. Innovation

Compliance & Risks is an Equal Opportunities Employer.

Purpose:

You will build and run the essential operating system that enables Compliance & Risks to deliver and launch complex, cross-functional product initiatives with maximum clarity, speed, and accountability.

Key Outcomes of the Role

As the Product Delivery & Operations Lead, your success will be measured by:

Post-launch learning systematically feeding back into the roadmap, processes, and organizational design.

Complex initiatives having clear scope, dedicated owners, dependencies, milestones, and articulated risks.

Product launches achieving operational readiness across Product, Engineering, GTM, Support, and onboarding functions.

Faster decision-making and earlier surfacing of blockers.

Delivery metrics providing predictive, early warnings instead of just post hoc reporting.

Responsibilities:

• You will own the operating rhythms for major initiatives, running program management for the most important cross-functional bets, such as new product rollouts and major platform transitions.
• 1. Design and Run the Delivery System:
• Design and execute the operating rhythm for complex product delivery, including quarterly/mid-quarter planning, initiative kickoff, scope/change control, and post-launch reviews (30/60/90 day).
• Create and standardize a consistent initiative framework for scope, milestones, risks, and stakeholder communication across Product and Engineering.
• Establish dashboards and metrics to improve predictability and expose risk early.
• Reduce the amount of delivery and project management overhead currently being absorbed by Product Managers and functional leads.
• 2. Drive Cross-functional Orchestration and Launch Readiness:
• Serve as the connective tissue across Product, Engineering, Design/UX, GTM, Marketing, Sales Enablement, Tech Support, Customer Success, and Professional Services.
• Ensure that “ready to ship” means the organization is fully prepared, including defined pricing, positioning, onboarding, support workflows, internal team knowledge of changes, and live customer feedback loops.
• Partner with leaders across the organization to ensure launch readiness and successful adoption.
• 3. Accelerate Decision Velocity and Accountability:
• Force clear owners and due dates for critical decisions.
• Escalate blocked decisions early and keep leaders aligned when priorities shift.
• Own whether the organization is operationally ready for launch and whether the product was actually absorbed—tracking beta goals, identifying onboarding friction, and triaging post-launch issues.

Requirements:

• We are seeking a strong operator with this mix of experience and traits:
• Strong technical fluency, though not necessarily a former hands-on engineer.
• Proven experience running complex SaaS product launches, new product introductions, or platform transitions. 
• 6+ years of experience in Product Operations or Product Enablement
• Bachelor’s degree in a technical or business discipline.
• Agile, Scrum, or project/program management certifications, such as:
• Certified ScrumMaster (CSM)
• PMP (Project Management Professional)
• SAFe certification
• AgilePM
• Demonstrated ability to build delivery systems from the ground up, not just participate in existing ones.
• Early and aggressive adopter of agentic AI such as Claude Code, Cowork, and Codex.
• Comfortable operating within ambiguous, cross-functional programs.
• A capacity to work from strategy down to daily cadence.
• Exceptional skills in creating clarity, ownership, and transparency.
• Good judgment for determining what needs organizational rigor versus what needs speed.

The Perks:

• A competitive salary, company bonus, health insurance, pension, wellbeing programme
• An exciting and dynamic role with career development opportunities and progression
• The opportunity to work with talented and diverse team in an inclusive work environment
• A learning culture where continued learning & development is supported and encouraged
• Remote working options and a flexible environment that promotes wellness and work life balance

Company Highlights:

• 20-30% YoY revenue growth since 2017
• Established global offices
• Top private equity sponsorship from Luminate Capital Partners
• 70,000+ regulations and standards on the platform
• A marketing leading retention rate over 95%

#CR