E-Commerce Compliance: New Rules on Green Claims, Product Safety and Transparency

Webinar Overview

Significant regulatory changes are reshaping how online retailers and marketplaces operate – particularly in the areas of product compliance and consumer protection.

In this webinar, we will analyse new obligations addressing greenwashing and environmental claims, with a focus on key legislative developments such as the EU Empowering Consumers for the Green Transition Directive (ECGT) and the proposed Green Claims Directive.

We will also examine increased requirements around product safety and transparency, including obligations related to product guarantees, repairability, and durability, as well as harmonised information requirements for online sales. Key frameworks such as the EU Digital Services Act (DSA) and the General Product Safety Regulation (GPSR) will be explored, with a focus on shared accountability between sellers and marketplace operators.

Finally, we will look at global regulatory developments across the UK, US, and Asia, highlighting how requirements are evolving across key markets.

Webinar Agenda

• Greenwashing Practices
  • Understanding greenwashing and the different levels of protection
  • Key legislation: Empowering Consumer for the Green Transition Directive (ECGT) and the proposed Green Claims Directive 
  • Online responsibilities
• Information and Transparency Obligations
  • Mandatory online information on guarantees, repairability, and durability, including the EU Harmonised Notice and Label
• Safety Obligations for E-Commerce
  • EU Digital Services Act (DSA) and obligations for online marketplaces
  • General Product Safety Regulation (GPSR) and online retailer requirements
  • The “Responsible Person” requirement and accountability loopholes
• Global Regulatory Developments
  • UK Online Interface Orders and new product safety framework consultation
  • US INFORM Consumers Act and mandatory eFiling of Certificates
  • Developments in China (Recall Obligations), Japan, and Vietnam

Date

This webinar will take place on Wednesday, 20th May, 2026 at 08:00 PDT, 11:00 EDT, 17:00 CET.

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Presenters

Emilia Assenza, Senior Regulatory Compliance Specialist & Team Leader, Compliance & Risks

Emilia is a Senior Regulatory Compliance Specialist with over 8 years of experience in the legal compliance sector.

She joined Compliance & Risks in 2017 and is now a Senior Team Leader. As a senior regulatory compliance specialist, she is keen to keep clients up to date on global regulatory developments, with a particular focus on her areas of expertise which include consumer protection, textiles as well as data protection.

Emilia graduated cum laude with a Master’s Degree in Law at the University of Catania, Italy, and holds a Postgraduate Diploma in Legal Professions. She has worked for several legal offices in Italy where she has gained extensive experience in private practice.

Joyce Costello, Senior Regulatory Compliance Specialist, Compliance & Risks

Joyce is a regulatory professional with extensive experience in researching and assessing global environmental and product safety regulations, particularly in the electronics sector. Joyce is currently a Senior Regulatory and Compliance Specialist in the Global Regulatory Compliance Team at Compliance and Risks, which she joined in 2013.

With over ten years expertise in global RoHS legislative and product safety conformity assessment requirements, Joyce works closely with customers to assist them in understanding the implications of evolving regulation on their products.

Joyce has a BCL and LLM from University College Cork, and also holds a Higher Diploma in French.

Joanne O’Donnell, Head of Global Regulatory Compliance Team, Compliance & Risks

Joanne heads the Global Regulatory Compliance team at Compliance & Risks. A qualified lawyer in Ireland since 2003, she has extensive legal experience spanning private practice, in-house, and industry at both national and international level and also worked as a lawyer with the United Nations in Geneva for a number of years. Joanne has worked with Compliance and Risks for over 15 years and supports its clients with their global legal compliance challenges with a particular interest and focus on Sustainability, Human Rights, and ESG. She has spoken at several international events on the topic of product compliance, sustainability and human rights and has authored several whitepapers on this topic.

Joanne has a Bachelor of Law from the National University of Ireland, Galway, Ireland. She also has a Masters in Public International law from the Graduate Institute of International and Development Studies, Geneva, Switzerland and a Masters in French from the University of Limerick, Ireland. In addition, she is an alumna of the Business and Human Rights Masters Course at the University of Bergen, Norway and the Sustainability Leadership Programme at the University of Cambridge, UK. She was also a shortlisted nominee for the Irish Business Post ESG Leader of the Year for both 2024 and 2025.