Case Study Overview

Regulatory Compliance for Medical Device Industry Case Study

Maintaining compliance on a global scale.

Industry: Medical Devices

Company Size: Large

Location: Global

  • C2P
  • REGULATORY MONITORING

A trusted C2P user since 2013, this customer is one of the foremost global players in medical equipment and technology. Over the course of a 100-year history, they have seen many changes and now operate with over 50,000 employees across the globe.

With over 25 different product teams across the company & a ‘Zero Surprises’ compliance policy, how does this global conglomerate efficiently manage regulatory compliance?

Medical Devices Manufacturers ensure compliance with C2P

Fast Facts

50,000+

Employees globally

20

Production Plants

160+

Markets/Regions

The Challenge

  • It’s critical to stay on top of all legal product compliance requirements with global operations.
  • Medical devices are highly regulated & their compliance needs to be meticulously managed.
  • Operating with a ‘zero surprises” compliance motto, they have to ensure they do not miss any update.
  • Early notification of regulatory changes in all markets is essential to avoid market access delays.
  • An integrated compliance system must work for all relevant stakeholders across the organization.
How do we get all of the compliance requirements to the product teams in the most efficient means possible?”
The challenge of product compliance for medical device manufacturers

The Solution

They opted for C2P to help build a centralized compliance management solution.

  • Centralized process for regulatory assessment & creation of associated requirements.
  • Projects reflecting specific responsibilities of each manager for monitoring & interpreting requirements.
  • Filters for geographical regions, products, & regulatory areas.
  • Standardized workflows to check, refine, & release requirements.
“I didn’t need 15 different services giving me the same updates…Now I just use one, C2P.”

Quality Assurance Director,
Global Medical Device Manufacturer

C2P Product Compliance solution for Medical Device Manufacturing Company

The Benefits

  • C2P saves 20-25% of their time on a weekly basis.
  • Early warning alerts on changes enables them to react quickly across their product teams.
  • C2P helps preserve their corporate memory, & a legal register of product requirements worldwide.
  • Regulations library helps investigate regulations in other markets where a product is yet to be launched.
  • Onboarding & Implementation support ensure maximized return on investment in C2P
“We’re a team of seven, but we are fortified by your regulatory experts who build out the C2P library for us. That’s comparable to a team of over 120 doing that for medical devices .”

Quality Assurance Director,
Global Medical Device Manufacturer

C2P Product Compliance software benefits for medical device companies
In Numbers

The Results

22,728

Regulations and standards alerts received through C2P

1,400

Hours of saved time for a team of 7 over one year

120

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Maintaining compliance on a global
scale: How a medical manufacturer
ensures there are 'Zero Surprises'
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